ZVRS announced today it is acquiring Purple Communications. The CEO of ZVRS, Sherri Turpin, made the announcement via video with her interpreter, Kama Krakowiak. Sherri said she was excited to acquire Purple and is committed to raising the bar in technology and customer experience. The video ended with a “new” logo that had both ZVRS and Purple logos in it.
In their press release, it said ZVRS and Purple would be combined to bring innovation and competition to the VRS market, bring better products for consumers, and is committed to improve interoperability amongst VRS providers.
The President and CEO of Purple, Robert Rae, said this acquisition would bring a brighter future for both companies.
Chris Wagner, the former NAD President, will be ZVRS’ new Chief Operating Officer. Greg Hlibok will be the new company’s Chief Legal Officer — previously he was ZVRS’ Chief Compliance Officer (and before that he served as the chief of the Disability Rights Office at the FCC).
This is a big development that will have an impact on employees and customers of both companies. ZVRS said on their website that they are working with Purple to create a simple, streamlined process to transition user accounts and will communicate with customers and that in the immediate future, customers will continue to use the same VRS systems. Both companies will keep their brands but operate as one company.
On their website they have listed a customer hotline with a VP number for any questions.
Purple previously owned a company, ClearCaptions — that provides captions on phone calls. ZVRS said ClearCaptions is now a separate company.